The customer contacted us due to an unexpected delay in their supply chain. They urgently required two shipments to avoid a complete production standstill in a European facility. Our EMERGENCY air cargo service provided an optimal solution for the problem.
The two air charters consisted of 139 boxes with a total weight of 17,000 kg. Our door-to-door solution included pick-up and road transport to Beijing Airport, customs clearance, air transport to Vienna and final delivery to the production facility.
The tight global freight capacities and the current closedown of Bratislava Airport due to the reconstruction of the runway made the short-notice shipment particularly challenging. Thanks to good cooperation between our teams, the transport went smoothly and we managed to fulfill the extremely short timeframe of just four days to the full satisfaction of our customer.