Usavršavamo i upravljamo lancima visoke tehnologije i elektronike da bismo podržali sve veću brzinu i učestalost plasiranja proizvoda i obezbijedili visoku fleksibilnost neophodnu za konkurentnost u ovom tržišnom sektoru.
Nudimo niz logističkih usluga kojima ispunjavamo zahtjeve proizvođača potrošačke elektronike, proizvođača originalnog dizajna (ODM), proizvođača originalne opreme (OEM), proizvođača telekomunikacione opreme (TEM) i dobavljača mrežne opreme (NEP).
Naša rješenja pokrivaju ulaznu, izlaznu, povratnu i postprodajnu logistiku, uključujući inventare kojima upravljaju prodavci, skladištenje i distribuciju, instalaciju i montažu, provjeru kvaliteta, upravljanje vraćenom robom, zamjenama i popravkama, kao i niz dodatnih usluga. Zahvaljujući višedecenijskom iskustvu i saradnji sa vodećim međunarodnim dobavljačima i proizvođačima elektronike, stvorili smo najbolje prakse za sve procese u lancu snabdijevanja, ostvarujući niske troškove inventara i distribucije, obezbjeđujući najviše standarde bezbjednosti i postižući odlično vrijeme potrebno do plasiranja proizvoda na tržište.
cargo-partner operates state-of-the-art logistics facilities and technical service centers for the requirements of high tech devices and equipment. We provide heated and dust-free warehouses with separate zones for storage, handling and technicians. Our services range from order picking on pallet and item level to kitting, packing and various other value added services. In addition, we can create individual project and rollout solutions. The highest security is ensured by camera surveillance, motion sensors and visitor control as well as alarm- and fire-secured internal and external areas.
Based on our in-house IT expertise, we provide state-of-the-art systems for warehouse management (WMS) and technical service management (TSMS). Our sophisticated IT tools enable warehouse management on serial number basis, barcode scanning, status reports in real time, detailed KPI reports as well as easy interfacing with our customers’ systems. In addition, our customers benefit from easy-to-use online tools for 24/7 warehouse management from anywhere in the world.
Our technical distribution services include time-definite delivery to the point of use, unpacking and installation, on-site customer trainings, regional collection and delivery of new and used high-tech equipment, returns of old devices, and roll-out management. We provide countrywide 24-hour to 72-hour delivery services via our dense network of import and export hubs with standard one- and two-man vehicle crews.
We maintain a dedicated fleet of vehicles which are equipped with air-ride suspension, tail lifts with a capacity of up to 3 t, slip-proof floors, lashing bars in different heights, on-board tool boxes and comprehensive transport equipment for sensitive, high-value machinery and devices. Vehicle tracking via GPS enables real-time shipment monitoring via the SPOT platform, including proactive status updates.
Secure delivery is ensured thanks to two-driver operations with drivers who are personally appointed and trained by cargo-partner. We provide white-glove delivery and on-site services including installation, green-button service and handover, dismantling and return of used machines as well as customer trainings.
On the SPOT platform, operators and customers can track shipments in real time and receive an electronic proof of delivery (ePOD) within 24 hours.
At the moment, our High Tech Logistics service is only offered in Austria. Should you have any questions about this service, please contact high-tech.at(at)cargo-partner.com.